My phone is frozen, what do I do? Navid Ghomeshi Updated December 10, 2017 16:11 Follow You will most likely have to force restart the phone Pull out the battery, and re insert The phone should turn back on Related articles How do I update the software? V.35/V.45 Manual How do I master reset / factory reset my phone? How do I restart the phone? How do I take off the back of the phone? Comments 0 comments Please sign in to leave a comment.