My phone is frozen, what do I do? Navid Ghomeshi Updated December 10, 2017 16:11 Follow You will most likely have to force restart the phone Pull out the battery, and re insert The phone should turn back on Related articles How do I update the software? How do I restart the phone? iOS 10 V.ALRT Update How do I master reset / factory reset my phone? How do I pair and connect V.ALRT with my smartphone? Comments 0 comments Please sign in to leave a comment.