How do I master reset / factory reset my phone? Navid Ghomeshi Updated August 06, 2017 15:55 Follow Enter Settings Under Personal, locate the Backup & Reset tab Factory Data Reset will be at the bottom of the page Related articles User Manual V.35/V.45 Manual How do I update the software? How do I change the screen brightness? My phone is frozen, what do I do? Comments 0 comments Please sign in to leave a comment.