How do I master reset / factory reset my phone? Navid Ghomeshi Updated April 05, 2016 19:29 Follow Enter Settings Under Personal, locate the Backup & Reset tab Factory Data Reset will be at the bottom of the page Related articles My phone is frozen, what do I do? How do I update the software? How do I restart the phone? V.35/V.45 Manual How do I factory reset my camera? Comments 0 comments Please sign in to leave a comment.