How do I master reset / factory reset my phone? Navid Ghomeshi Updated August 06, 2017 15:55 Follow Enter Settings Under Personal, locate the Backup & Reset tab Factory Data Reset will be at the bottom of the page Related articles How do I update the software? My phone is frozen, what do I do? How do I restart the phone? V.35/V.45 Manual How do I factory reset my camera? Comments 0 comments Please sign in to leave a comment.