Why can I not connect to the camera with WiFi?

Connecting to WiFi

Some smartphones have a WiFi setting enabled by default that only allow them to connect to an access point (AP) with active internet connectivity. The V.360's WiFi "Access Point" mode does not allow throughput connectivity to other internet sources. When this smartphone setting is enabled, these smartphones will automatically choose to continue scanning for other available access points with active connectivity. 

The smartphone setting listed above can prevent users from connecting the V.360 Companion Application to the physical V.360 camera.

In some cases, to circumvent this scenario, users will have to enable the smartphone's WiFi connectivity setting to "allow" connections to non-internet enabled devices. 

1. Enable your smartphone's WiFi
2. Open WiFi settings
3. Disable auto-network switching

For example: the Samsung Galaxy S4 has a setting called "Auto Network Switch". Disabling this feature will prevent the smartphone from auto-switching to an alternate network with a active internet connection.