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  1. Support Center
  2. V.360°
  3. FAQs

FAQs

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  • How to Post 360° Photos on Facebook
  • Dead Battery on V.360
  • Live Streaming Not Working on iOS8.4
  • How do I review my photos and videos from the camera?
  • How do I connect my device to the camera Wi-Fi?
  • How do I create or change my camera pin code?
  • What are the LED status indications?
  • Pairing Remote to the V.360°
  • Error using Mac update tool
  • Is the device protected against water, dust, and shock?
  • How long does the battery last compared to GoPro Hero4?
  • How do I use my V.360° camera with Skype Video Calling?
  • Can I use this camera with other HDMI devices?
  • What is the HDMI port for?
  • How do I install the V.360 app?
  • Why does my video keep stopping around 3.5 GB?
  • What format are the photographs my camera shoots?
  • Why is my video split and stacked? or in two parts?
  • Why is my video jittery?
  • How do I share footage from my camera?
  • Why is my remote not working?
  • How many frames per second (FPS) should I expect with the V.360?
  • Why is my video lagging or intermittent?
  • What happened to my companion application?
  • What are the minimum requirements for my device to use the companion application?
  • How do I use the Time-Lapse feature?
  • What is Surveillance mode?
  • How do I power the V.360 on/off?
  • How do I use the remote for the camera?
  • How far can my device be away from the camera?
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Support Center

1975 E Sunrise Blvd.
Ft. Lauderdale, FL 33304
support@vsnmobil.com

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